New employee support

Support & Frequently Asked Questions

I’m having trouble opening on-boarding documents on Macintosh or Windows PC?
All of the available on-boarding documents are in PDF file format. To open these documents, you will require Adobe Reader software installed on your computer or mobile device. The free software download is available on the Adobe Website (PC or Mac), Windows (Windows Devices), BlackBerry World (BlackBerry Devices), Google Play (Android Devices) or App Store (Apple iOS Devices).

I’m using Adobe Reader software on my tablet or smart phone, can I electronically sign documents?
Yes, Obsidian Energy accepts digitally signed documents. Please complete and electronically sign the document, and email it to

How do I fill in forms using Adobe Reader software?
Click here for the Adobe Reader Help website on how to fill in forms.

I still cannot view the documents, what should I do?
Please email along with your name and phone number. An Obsidian Energy employee will contact you to help resolve the issue.